Get in touch

Questions, corrections, or a payout story worth chasing? Here’s how to reach the people behind Piazzetta. We read everything; most emails get a reply within two working days.

Response time: ~2 working days

Email us

General[email protected]

Corrections[email protected]

Press & partnerships[email protected]

Report a payout issue[email protected]

Prefer the forum?

Most questions are answered fastest by the community. Start a thread in the forums, or file a payout or account dispute in Osservatorio casinò so other membri can add their own reports.

Operators

If you represent a brand and want to respond to a complaint, reply in the thread — it stays public. For anything else, email [email protected]. Note that we don’t remove honest member reports or sell ranking positions; see our standards.

Need support, not us? For gambling harm, free confidential help is at or the National Gambling Helpline on Il gioco può creare dipendenza: se ti serve una mano chiama il Telefono Verde Nazionale Gioco d'Azzardo dell'Istituto Superiore di Sanità, oppure attiva l'autoesclusione tramite il Registro Unico delle Autoesclusioni (RUA) sul sito dell'ADM.